Shipping Policy
Effective Date: 06 June 2025
1. Service Overview
At IVF Tithi Hospital, we provide Online healthcare Consultation only, including:
Online doctor consultations (video/audio)
Treatment plans & prescriptions
Medical reports & diagnostic guidance
No physical products are shipped.
2. Service Delivery Timeline
Service Type
Doctor Consultation
Treatment Plans
Delivery Method
Secure video/audio call
Email & Contact us
Timeframe
At scheduled appointment time
Within 24hrs post-consultation
3. Digital Access Requirements
To receive services, patients must:
Have internet access & compatible device
Provide valid email/SMS contact details
Check spam folders if communications are missing
4. No Physical Shipping
We do not ship medicines, medical devices, or physical goods
Prescriptions must be filled at local pharmacies
Lab test kits (if recommended) require third-party collection
5. NO REFUNDS & NO CANCELLATIONS
All consultation fees are 100% non-refundable
Booked appointments cannot be canceled or rescheduled
Missed/late sessions forfeit payment automatically
6. Technical Failure Protocol
If service delivery fails due to:
Hospital system errors: Rescheduling or full refund
Patient-side issues: No refunds (verify internet/device pre-session)
7. NO REFUNDS & NO CANCELLATIONS
For undelivered treatment plans or prescription issues:
📞 +91-9560736620
E-Mail - tithiivf@gmail.com
Response within 4 business hours
Tithi Hospital offers advanced IVF treatments, maternity care, and women's healthcare with expert medical support.